Refund Policy

Registration Fee

• Purpose The registration fee covers the costs of creating and maintaining tutor profiles on our app.
• Non-Guarantee Payment of this fee does not guarantee tutoring assignments, as the final hiring decision is made by students and parents.
• Demo Requests Clients can request a demo if they like a tutor’s profile.
• Responsibility Our platform is not responsible if a tutor is not selected after a demo or if the client does not invite the tutor for a demo after viewing their profile.

Paid Connects System

• Purpose Tutors can purchase Connects to apply for specific tutoring opportunities.
• Usage Tutors should use their paid Connects for opportunities they are confident in securing.
• Non-Refundable If a client views the tutor’s profile but does not proceed, there will be no refund of Connects.
• Advised Usage Tutors are advised to use their Connects wisely and only for opportunities they are certain they can secure.